Last Amended: 1st October 2009

Copyright © 2009 Help Our Penyu. All rights reserved. By using www.helpourpenyu.com, you agree that you have read, understand and accept our Terms and Conditions detailed on this page. Help Our Penyu (HOPE) may from time to time amend the Terms and Conditions and any amendments will be posted to this page.

General Disclaimer

HOPE is a conservation organization which raises resources (money and manpower) through volunteer programs, merchandise, donations and memberships.

HOPE is not responsible for risk related to travelling to and living at the project sites. International travel does carry risk. Therefore, travellers should take into account current affairs, safety issues and personal health before considering travelling and ensure they have suitable travel insurance.

HOPE staff are covered by insurance but volunteers are not however before a volunteer can join a program they must show proof of suitable insurance or buy whilst at the project site before they can commence volunteering duties.

Volunteers above the age of 16 and below the age of 18 may join a volunteer program but must have a written and signed letter from their next of kin whom shall be contacted to confirm. The ultimate responsibility of school groups are with the teacher.  HOPE will uphold high levels of safety during organized activities but during free time the organizing body or school representatives shall be liable for their pupils.

Donations received by HOPE prior its official registration shall be taken by Ecoteer community interest company which is a non-profit organization registered in the UK.  Once HOPE is officially registered Ecoteer shall forward all donated monies or receipts to HOPE.

Payment

To become a HOPE member a membership fee is to be paid. By making payment you are agreeing to the Terms and Conditions detailed on this page. Any payment is non-refundable. If payment is made by PayPal then HOPE is not responsible for any losses or damages of any kind as a result of this third party service. It is the responsibility of the customer to ensure that all payment details are correct before completing the transaction.

By receiving payment, HOPE are agreeing to provide the member with a monthly electronic newsletter and discounts in the HOPE online store.

Hyperlink Disclaimer

Links are provided to other sites from the HOPE web site. This is to provide users with additional information that we believe may be relevant to your needs. HOPE is not responsible for the contents of any linked site, or any links contained in a linked site. The inclusion of the links does not signify any endorsement by HOPE.

Privacy Policy

We take your privacy seriously. This Privacy Policy explains how we collect and use information about you.

What Information Do We Collect?

Sometimes we ask you to provide information about yourself when contacting HOPE. This information is requested so that we can respond effectively to your query and tailor our services to meet your needs. We do not share personal information or resell information to any third party organisations. If you would prefer to contact HOPE without submitting any personal information via a web form then please email us at saveturtles@helpourpenyu.com

Your name and contact details may be used periodically by HOPE to inform you of other services and developments that may be of interest to you. You can, of course, choose not to receive this information by contacting saveturtles@helpourpenyu.com<br />

Personal Financial Information

HOPE provide payment facilities using PayPal. At no time point in the transaction are your personal financial details shared with HOPE. Any transaction is between you and PayPal.

Web Site User Information

Like other web sites, we use visitor statistic logs generated by the web server to measure our performance and success. As an example, the logs will show how many people are visiting the site and how they navigate through the pages. As a result we may use this information to improve visitors’ experience by changing the design or content of our pages.